Postage and Delivery

 

How long does it take to process orders?

  • Online and phone orders will normally be despatched the next working day.
  • Faxed or Posted orders will be despatched within 5 working days after we receive it.

Note: if you have been given an Oxfam Shop 'Coupon Code' for free Standard domestic delivery (on a given $ spend) then you can still choose Express delivery and we will deduct $17 from the  $25 Express price (cost to you of $8).

What are the delivery timescales?


Easter Delivery Deadlines:


Standard Australia Post delivery guidelines.

Destination

Order by midnight on
WA Country,Queensland (ex Brisbane), Ipswich, Gold Coast and Sunshine Coast, Perth, Darwin, Alice Springs, Tasmania Tues 8th April
Sydney, New South Wales Country and Regional Centres, Melbourne & Victorian Country, Brisbane, South Australian Country Thurs 10th April
Adelaide Sun 13th April

 

  • Standard delivery: after despatch Australia Post estimate delivery of 5 – 7 working (or business) days for metropolitan areas but this can often takes less time. If your address is in a non metropolitan area, Australia Post may take longer.
  • Express Post: after despatch delivery will take 1 – 2 working (or business) days.
  • Please note that your order may be sent in more than one parcel. 

What are the delivery costs?

  • For delivery within Australia, postage and handling is 15% of the goods total, (minimum $7.00  -  maximum $17.00).  In the case of large items a delivery surcharge may be added to the standard or express delivery charge.
  • There are no postage and handling charges for Unwrapped Cards.
  • Australia-wide Express post is available at a fixed $25.

Can I 'send to a friend'?

  • Yes! It costs the same to deliver to a friend or family member at a different address within Australia.
  • Just choose the delivery address option during your Checkout

Overseas orders

  • Postage and handling is calculated as 15% of the goods total.  Excluding New Zealand, delivery outside Australia has a minimum charge of $40.00 and a maximum charge of $100.00. 
  • Please specify your choice of Airmail, Economy Air or Seamail within the field 'Special Instructions'.
  • For delivery to New Zealand, postage and handling is 20% of the goods total, (minimum $15.00  -  maximum $40.00)
  • There are no postage and handling charges for Unwrapped Cards.
  • Food items can not be delivered overseas
  • You can email us about international delivery on  mail_order@oxfam.org.au.