Postage and Delivery
Order processing timescales
Delivery timescales
After your order is despatched, for non express items, Australia Post estimate delivery will take 5 – 7 working (or business) days for metropolitan areas, however this often takes less time. If your address is within a non metropolitan area, Australia Post may take longer to deliver your goods.
Delivery Cost
Delivery charge within Australia
For delivery within Australia, postage and handling is 15% of the goods total, with a minimum of $6.00 and a maximum of $16.00.
There are no postage and handling charges for Unwrapped Cards.
Delivery charge within New Zealand*
For delivery to New Zealand, postage and handling is 20% of the goods total, with a minimum of $15.00 and a maximum of $40.00.
There are no postage and handling charges for Unwrapped Cards.
Overseas orders
We are happy to take overseas orders through the Internet. Please note that, in order to make fulfilment of overseas orders manageable, there are a few requirements:
1. Payment for the order must be by Visa, Mastercard or AMEX.
2. You must stipulate whether you wish the goods to be sent by airmail, economy air or seamail within the field 'special instructions'.
*Please note we are unable to deliver items such as food or wine overseas, incl New Zealand.
Non standard deliveries
Wine orders
Wine is despatched separately from handcrafts and is delivered Australia-wide by Australia Post's wine delivery service. Wine cannot be sent to addresses outside Australia. If wine is ordered with other items, a separate courier cost of $16.50 per dozen will be charged for the wine, on top of the delivery charge for handcrafts, foods and CDs. Please note the charge for wine packs of 3 incurs a $6 surcharge and for packs of 6, a $10 surcharge applies.
Please note, it is an offence to sell or supply to or obtain liquor on behalf of a person under the age of 18 years. Wine will not be delivery to premises that are unattended. It is a requirement that at the time of delivery, wine deliveries will need to be signed for by a person over 18 years of age.
