Returns and Refunds
DAMAGED OR UNSATISFACTORY GOODS RECEIVED
All purchases from Oxfam Shop Mail Order are covered by our guarantee. If you are not satisfied with the quality or value of any item received, please see the back of the advice sent with your goods for information how to return your product.
IS YOUR ITEM BADLY BROKEN? - Ring us on 1800 088 455 before returning
WHO PAYS POSTAGE FOR RETURNS?
We pay postage if there was a mistake on our part or goods are damaged. You pay postage if goods are in excellent condition but you’ve changed your mind. Address details are detailed on the advice sent with your item.
ANY QUERIES? PLEASE CALL US ON 1800 088 455
